For some, your time at university will be your first time away from home or in a busy city such as London or even your first time in the UK! This, combined with the change of learning style of university work, can be very daunting for some. Living in London can also apply a financial stress on your academic life. However, you are not alone in tackling these challenges. A combination of Hall Seniors, Wardens, Sub-Wardens and events are all here to help with your university life.

Wardening team

Wardens are here to help with a number of roles in the hall. They are also organising events along side the senior team but they are also here for various welfare support. They can offer someone to talk to about university issues or problems within the hall, such as difficulty with flatmates, all confidentially to make sure you have the best possible year. If a Warden feels they can not help personally, they will also endeavour to connect you to the right people if you need to discuss an issue in more depth. Also, if needs be, Wardens will also deal with discipline issues within the hall.


Hall seniors are students just like you who are in their later university years. They have chosen to stay behind in university halls to be a friendly face for all within the hall, as well as help organise events for you through out the year.

Student Hub

The Student Hub provides the support and answers you need throughout your Imperial journey. Our experienced team can advise you on a range of essential services from admission and accommodation to student financial support and student records. You can access the Student Hub:

You can also request official documents, such as proof of your student status and all necessary letters required to open bank accounts etc., through ASK us online.

 ICT Helpdesk and Services

Information and Communication Technologies (ICT) provides all the central IT systems across the College. The ICT Service Desk is located in the main Library should you have an ICT query. To get started please see the following page for ICT resources for new students.

Important Numbers

IC Charing Cross Security: 020 8846 1799
IC Health Service: 020 7584 6301
IC Dental Surgery: 020 7589 6623
IC Counselling Service: 020 7594 9637
Nightline (Listening Service): 020 7631 0101
Samaritans (Emotional Support): 0845 7909090
Non-Emergency Police Number: 101
Emergency Services: 999 or 112